Terms and Conditions

Money-back guarantee and product refund.

The guarantee is only effective for 6 Months from the purchase date of your most recent order.  In order to qualify for a refund on NerveReverse support formula capsules,  you must take for 90 consecutive days. If you have used NerveReverse support formula capsules for 90 consecutive days and haven’t noticed an improvement in your neuropathy symptoms, please email us at support@freelifelabs.com and we will be happy to begin the refund process.  All other products do not have any usage requirements and may be refunded at any time for any reason if you aren’t satisfied.  Refunds will be issued via your original payment method and does not include shipping costs.

Auto-Refill Program

The Auto-Refill Program may be canceled at any time. If you sign up for the 30-day refill program, your credit card will be charged every 30 days and the product will be shipped to the address on file. If you sign up for the 90-day refill plan, your credit card will be charged every 90 days and the product will be shipped to the address on file. If your shipping address has changed, please login to your account and update your address on file.  Free Life Labs will ship to the address on file and it is the customer’s responsibility to update this address.  Delays and additional fees may be incurred if the customer fails to update the address in their account profile.

Shipping Policy

Most packages are shipped using the United States Postal Service (USPS) unless specified by the customer. This includes delivery confirmation and tracking. Free Life Labs is not responsible for compensation of damaged product. Free Life Labs is not responsible for the elapsed shipping time of orders.

Orders sent via USPS (First Class or Priority Mail) generally arrive within 3-4 days (not including Sundays).

Any order that is disputed due to the length of its shipping time may be re-processed but additional fees may apply.

Free Life Labs’ hours of operation are Monday-Friday 8am-5pm MST, excluding holidays. Any shipment placed during non-business hours will be processed on the next scheduled business day.

Website Terms and Conditions

Welcome to the Free Life Labs website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Free Life Lab’s relationship with you in relation to this website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• This site is not intended to provide medical advice and does not attempt to diagnose or treat any condition related to obesity or nutritional deficiency.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to Pogue Medical Services dba Free Life Labs. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
• Unauthorized use of this website may give to a claim for damages and/or be a criminal offense.
• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• You may not create a link to this website from another website or document without Free Life Lab’s prior written consent.
• We reserve the right to restrict access to any person believed to be associated with competitive companies.
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States of America.
This website and all content is copyright of Pogue Medical Services dba Free Life Labs.

You agree to receive periodic invitations to leave a product or site review.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

• You may print or download to a local hard disk extracts for your personal and non-commercial use only
• You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it on any other website or other form of electronic retrieval system.


You agree to indemnify and hold Pogue Medical Services and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Pogue Medical Services arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.


If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the law of USA and you hereby submit to the exclusive jurisdiction of the USA courts.